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Whether you need guidance choosing the right simulator setup or have a question about your order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If your projector, launch monitor, or simulator setup is not the right fit, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within our 30-Day Returns window. If you want to swap a launch monitor or projector for a different model, contact us and we will walk you through the process.
How do I choose the right launch monitor for my setup?
The best launch monitor depends on your space, budget, and how you plan to use it. Our team can help you compare features like accuracy, portability, and simulator compatibility so you find the right match.
What do I need to build a complete golf simulator?
A typical home golf simulator setup includes a launch monitor, a projector, an impact screen, and an enclosure. We can help you determine which combination works best for your available space and goals.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within 24 hours on business days.
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Your payment and personal information are protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
Owned and operated by Smash Launch, we stand behind every product with a 30-Day Returns window.
