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Owned and operated by Smash Monkeys LLC, our team is ready to assist with equipment questions, order updates, or product recommendations.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your equipment delivery every step of the way.
What is your return policy?
We offer 30-day returns on eligible items. If your smith machine, weight set, or other equipment does not meet your expectations, please contact our team and reference our Return Policy for full details.
Can I exchange an item for a different size or model?
Yes, exchanges are available within our 30-Day Returns window. Reach out to our support team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right smith machine for my home gym?
Consider your ceiling height, available floor space, and the types of lifts you plan to perform. Our team can help you compare models and find the right fit for your training setup.
What weight capacity do your Olympic weight sets support?
Weight capacities vary by set. Each product page lists the maximum load rating along with bar and plate specifications. If you need help comparing sets, our support team is happy to assist.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to reply to every inquiry within one business day.
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Your payment and personal information are protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with a typical transit time of 5 to 8 business days.
30-Day Returns
Not the right fit for your gym? Return eligible items within 30 days per our Return Policy.
